Terms and Conditions

Last Updated: September 9, 2026 | Effective Date: September 9, 2026

These Terms and Conditions ("Terms") constitute a legally binding agreement between SalesShortcut.ai ("Company," "we," "us," or "our") and you ("User," "you," or "your") governing your access to and use of our website, platform, applications, APIs, and messaging services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not use the Services.

1. Eligibility

You represent and warrant that:

• You are at least 18 years of age;
• You have the legal capacity to enter into this agreement;
• You will use the Services only for lawful purposes; and
• You will comply with all applicable laws and regulations, including telecommunications, consumer protection, anti-spam, and data protection laws.

2. Description of Services

SalesShortcut.ai provides AI-powered customer engagement and communication tools, including:

• One-Time Password (OTP) and verification messages
• Appointment confirmations and reminders
• Transactional notifications
• Marketing and promotional messaging
• Publishing video content to YouTube channels that you have connected and authorized

Messages may be delivered via SMS, MMS, email, or other electronic channels through third-party communication infrastructure providers and telecommunications carriers.

3. Consent and Opt-In Requirements

All SMS/MMS communications are permission-based.

3.1 Methods of Opt-In

Users may opt in through:

• A web form containing a compliant consent checkbox; or
• A keyword text-in subscription.

3.2 Required Disclosure

All opt-in mechanisms must clearly disclose:

• Sender identity
• Purpose of messages
• Message frequency
• "Message and data rates may apply"
• STOP opt-out instructions
• HELP support instructions
• Links to these Terms and the Privacy Policy

Consent is not a condition of purchase.

4. Message Types and Frequency

Users may receive:

• OTP/authentication messages
• Transactional notifications
• Appointment reminders
• Marketing communications

Message frequency varies. Standard carrier message and data rates may apply.

5. Opt-Out and Support

Users may opt out at any time by:

• Replying STOP, or
• Contacting hello@salesshortcut.ai

Users may request assistance by replying HELP or emailing support.

6. Data Use and Privacy

All personal data processing is governed by our Privacy Policy.

6.1 Non-Sharing of Mobile Information

• Mobile numbers, consent records, and SMS-related personal data are not sold, rented, or shared with third parties or affiliates for marketing purposes.
• Such information is used solely for delivering requested communications.
• Operational data sharing with infrastructure or messaging providers occurs under confidentiality and data protection obligations.

7. User Responsibilities

You agree not to:

• Send unsolicited or unlawful communications;
• Violate applicable telecommunications or data protection laws;
• Misrepresent your identity;
• Attempt unauthorized system access;
• Transmit harmful or malicious content.

You are solely responsible for the content you transmit using the Services.

8. Third-Party Services and Carriers

The Services rely on third-party providers and telecommunications carriers. We:

• Do not guarantee message delivery or timeliness;
• Are not responsible for carrier filtering or blocking;
• Are not liable for third-party infrastructure failures.

9. Intellectual Property

All software, branding, and proprietary materials remain the exclusive property of SalesShortcut.ai. Users receive a limited, revocable, non-exclusive license to use the Services.

10. Service Availability

We do not guarantee uninterrupted or error-free Services. Maintenance, outages, or carrier issues may affect availability.

11. Disclaimer of Warranties

The Services are provided "AS IS" and "AS AVAILABLE." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, or consequential damages.
• Total liability shall not exceed the greater of: $100 USD, or fees paid in the preceding six (6) months.

13. Indemnification

You agree to indemnify and hold harmless SalesShortcut.ai and its service providers from claims arising from:

• Your misuse of the Services;
• Violation of applicable law;
• Breach of these Terms.

14. Recordkeeping and Compliance

We may retain:

• Consent timestamps;
• Opt-in source data;
• Message logs;
• Opt-out records;

for regulatory, audit, and compliance purposes.

15. Modifications

We may update these Terms at any time. Continued use constitutes acceptance of changes.

16. Termination

We may suspend or terminate access due to:

• Violations of these Terms;
• Legal requirements;
• Security concerns;
• Abuse of messaging services.

17. Governing Law

These Terms are governed by the laws of the State of Delaware, United States. Disputes shall be resolved exclusively in Delaware courts.

18. Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between you and SalesShortcut.ai.

19. Contact Information

For inquiries: hello@salesshortcut.ai

SalesShortcut.ai

20. European Union, UK, and Swiss Users

If you are located in the EEA, UK, or Switzerland:

20.1 Lawful Basis

Personal data is processed under one or more of the following:

• Consent
• Contractual necessity
• Legal obligation
• Legitimate interests that do not override your rights

Marketing communications are based on prior consent where required.

20.2 Data Subject Rights

You may:

• Access your data
• Request correction
• Request deletion
• Restrict or object to processing
• Request portability
• Withdraw consent

Requests may be submitted to: hello@salesshortcut.ai. You may lodge complaints with your local supervisory authority.

20.3 International Transfers

Where data is transferred outside the EEA/UK/Switzerland, appropriate safeguards such as Standard Contractual Clauses or other lawful mechanisms are implemented.

20.4 Controller / Processor Role

Depending on context, SalesShortcut.ai may act as either:

• Data Controller; or
• Data Processor on behalf of business customers.

21. Global Users and Cross-Border Compliance

If accessing the Services outside the United States:

• You are responsible for compliance with local laws.
• You acknowledge that data may be processed in the United States or other jurisdictions with different data protection laws.
• By using the Services, you consent to lawful cross-border transfers.

21.1 Telecommunications Compliance

You agree to comply with all applicable:

• Anti-spam laws
• Telecommunications regulations
• Consumer protection laws
• Electronic communications laws

21.2 Export Controls

The Services may not be used in violation of U.S. export control laws or sanctions regulations.

22. Binding Arbitration and Class Action Waiver

22.1 Agreement to Arbitrate

Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any communications between you and SalesShortcut.ai shall be resolved exclusively through final and binding arbitration, rather than in court, except as provided below. This agreement to arbitrate is governed by the Federal Arbitration Act (FAA).

22.2 Arbitration Procedure

Arbitration shall be administered by a nationally recognized arbitration organization under its consumer arbitration rules. Arbitration shall:

• Be conducted by a single neutral arbitrator;
• Take place in Delaware unless otherwise agreed;
• Be conducted in English;
• Allow for reasonable discovery;
• Result in a written decision.

The arbitrator may award the same damages and relief that a court could award under applicable law.

22.3 Small Claims Exception

Either party may bring an individual action in small claims court if the claim qualifies.

22.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted solely on an individual basis and not as a class, consolidated, or representative action. You expressly waive the right to:

• Participate in a class action lawsuit;
• Participate in a class-wide arbitration;
• Act as a private attorney general;
• Join or consolidate claims with others.

If this class action waiver is found unenforceable, the arbitration provision shall be null and void.

22.5 Opt-Out Right

You may opt out of this arbitration agreement by providing written notice to hello@salesshortcut.ai within 30 days of first accepting these Terms.

23. California Consumer Privacy Rights (CCPA / CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

23.1 California Rights

Subject to verification, you have the right to:

• Know what personal information we collect, use, disclose, and retain;
• Request deletion of personal information;
• Correct inaccurate personal information;
• Opt out of the sale or sharing of personal information;
• Limit use of sensitive personal information (if applicable);
• Not be discriminated against for exercising your privacy rights.

23.2 No Sale or Sharing of Personal Information

SalesShortcut.ai does not sell personal information and does not share mobile phone numbers or SMS consent data for cross-context behavioral advertising.

23.3 Authorized Agents

You may designate an authorized agent to submit requests on your behalf, subject to identity verification.

23.4 California Contact

California privacy requests may be submitted to: hello@salesshortcut.ai

24. YouTube API Services

The Services use YouTube API Services. By using features that connect your YouTube channel, you agree to be bound by the YouTube Terms of Service.

Google's Privacy Policy applies to data processed by Google.

You may revoke SalesShortcut.ai's access to your YouTube channel at any time through the application or at myaccount.google.com/permissions.

Video content is published to your channel only after you have reviewed it and chosen to publish or schedule it.